Just how we roll at UAL

To: Chief Pilot IAH base

The entire family was on board for a 50^th wedding anniversary dealio in Maui when grandma realized she had left her purse in the terminal.  The Captain (with a capital ‘C’) held the flight so as to re-united the family with the patriarch and his spousal unit since grandpa had gone along for the search.  Another successful FN delay as they arrived in Maui on-time.

If you would please let everyone involve, what a great job he did on this day I’d appreciate it.

V/R

Andy

Chief Pilot SFO Base 

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From: Flett, Duncan [SFOFO]
Sent: Wednesday, February 13, 2013 11:45 AM
To: Allen, Andy [SFOFO]
Subject: Fwd: Flight Crew of 52 on 2/12/13 SFO-OGG

Andy,

Here is the crew from FLT 52 of the 12th.  They held the pushback till a senior family member was 

able to retrieve her purse.  Awesome job,

Duncan 

Captain Duncan Flett

AIRBUS Line Check Airman 

Flight Manager - SFOFO